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RMA & Returns
RMAs
RMA's must be reported by 3:00 PM PST to guarantee shipment that same business day.
To check on your warranty status or RMA, please:
Email: rma@berkcom.com
Call Toll-Free: 877-DISK-NOW (877-347-5669) and ask for Technical Support
Returns
All returns must be completed within 30 days of receipt. We charge a 15% restocking fee for all non-defective returns.
Customers must first request an RMA before returning any items.
All items must be returned within 30 days of receipt to:
Berkeley Communications
1321 67th Street
(Loading Dock on 66th Street)
Emeryville, CA 94608
**Returns will NOT be received unless an RMA has already been issued.
Please refer to our Warranty section for more information.
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